Refund & Cancellation Policy

1. Listed Product & Service Details

Mission Geography provides academic educational services, national examination assessments, and scholastic talent searches. The primary service offered on this portal is:

All fees are billed in Indian Rupees (INR - ₹). Taxes and platform charges are inclusive.

2. Authorized Payment Processors

Online fee collection is securely processed through Reserve Bank of India (RBI) licensed payment aggregators:

• Cashfree Payments India Private Limited (Cashfree PG)
• Razorpay Software Private Limited

Transactions comply with PCI-DSS Level 1 standards, 256-bit SSL encryption, and 2-Factor Authentication (OTP / 3D Secure).

3. Cancellation & Refund Policy

Because candidate registration triggers instantaneous digital provisioning—including unique student enrollment numbers, cloud compute slot allocation, and personalized verification records:

• Standard Registrations: Registration fees once paid are generally non-refundable once candidate enrollment, student portal access, or assessment provisioning is activated.
• Voluntary Cancellation: Requests submitted before Final Exam Intimation release or portal activation may be reviewed on merit subject to deduction of gateway processing charges.

4. Duplicate or Erroneous Charges (100% Refund Guarantee)

In the event that network drops, session timeouts, or multiple clicks lead to duplicate debits for the same candidate registration:

• The candidate or parent should notify our secretariat via [email protected] or call +91 7551067843 within 7 business days, providing the transaction references (Order ID / Payment ID).
• Upon automated ledger verification against our Cashfree / Razorpay payment settlement ledger, the surplus amount will be refunded in full.
• Refund Timeline: Reversals are credited back to the original source instrument (Bank Account, UPI, Debit/Credit Card) within 5 to 7 working banking days.

5. Postponement or Event Rescheduling

Should the examination window (15–31 October 2027) be modified due to administrative advisories or national contingencies, all confirmed candidate registrations automatically transfer to the rescheduled schedule without additional fees.